SB602

Senate Bill 602 prohibits insurance companies, adjusters, and appraisers from mandating that policyholders use specific repair facilities for motor vehicle safety glass repair or replacement. The bill mandates that insurance representatives inform consumers of their right to choose their preferred glass shop during initial contact. It restricts insurers from recommending company-owned or affiliated glass shops unless they also provide the name of at least one independent alternative in the same area. Furthermore, the bill prohibits insurers from suggesting that choosing an independent shop will lead to repair delays or voided warranties. Violations of these provisions are classified as unfair trade practices under the Arkansas Deceptive Trade Practices Act, subjecting violators to relevant penalties and legal remedies.